Service and Maintenance

Extended Care, Support and Service

Our products are often used in mission critical applications and in enterprise environments that demand top notch product availability and product support. We are therefore offering 3 levels of service and maintenance in close cooperation with our distribution and reseller network in order to provide the optimal availability and product support for our customers. If you are ready to sign up for our excellent Service and Maintenance program, please select your service level below.

 
Price
Response within
Repair within
Firmware
Included consulting
Basic
Price $ 39 per unit /
per month
Response within 72 hours
Repair within 14 days
Firmware Updates Included
Included consulting -
Silver
Price $ 79 per unit /
per month
Response within 48 hours
Repair within 7 days
Firmware Updates Included
Included consulting -
Gold (Continuous)
Price $ 139 per unit /
per month
Response within 24 hours
Repair within 3 days
Firmware Updates Included
Included consulting 1 hour Pr. Month